When you get this error on your HP Color LaserJet 9500/9500HDN repeatedly, and the solutions mentioned here don’t help, then check also the inside of the fuser (HP part number C8556A).
Steps to check:
- Turn off the printer
- Take the fuser out of the printer
- Wait for the fuser to cool down
- Open the fuser using the green tip (see picture below)
- Pry out the paper
- Close the fuser
- Insert the fuser in the printer
- Turn on the printer
- Perform a test print on the printer
This took me quite a while to figure out, as the paper gets stuck on the opposite side of the fuser, not at the side where you can open the inside of the fuser.
Hope this helps a few people :-)
–jeroen
via: “13.05.00” fuser jam 9500hdn – Google Search.
Note: click on the image to see a bigger version.
HP Color LaserJet 9500/9500hdn fuser (part number C8556A)
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