On my brand new Google Nexus 4, I had this problem that some contacts were merged based on their last name.
They were merged only on the phone: at the Google Contacts web page, they still were separate.
The issue was very much “in my face”, as one of the merges was my brother and mother. For which I am pretty sure they are separate entities, both alive and kicking.
Browsing for a solution, I found these links (the first one got me to the others):
- sync – Why were some of my contacts automatically merged without notice? – Android Enthusiasts Stack Exchange.
- Issue 4979 – android – Contacts is merging 2 separate contacts – Android – An Open Handset Alliance Project – Google Project Hosting.
- Comment #10 in Issue 4979 – android – Contacts is merging 2 separate contacts – Android – An Open Handset Alliance Project – Google Project Hosting.
- Gmail Contacts with same last name merging.
The issue is still there (I synced 3 weeks ago).
The solution is per device (the sync breaks on your device, not on Google Contacts).
The steps of the solution were not completely clear, so below are screenshots. Click on each screenshot to get a larger crisp 768×1280 HD image. Read the rest of this entry »