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Solution for PDF viewing issues in Adobe Reader 9.3.3 / Chrome 5.0.375.99 (There was an error processing a page. There was a problem reading this document (107).)

Posted by jpluimers on 2010/08/02

Edit – 20100813:

The problem is not completely fixed; still some PDFs are behaving odly. So have have disabled “Allow fast web view” in the Adobe Reader preferences (see below for steps) once again.

Edit – 20100812:

This below problem is fixed in the Chrome version 5.0.375.126 from the stable channel which got released 20100811.
Thanks commenter Jacques for reporting this:

… after installing the new fix (Chrome 5.0.375.126), all PDFs now open without error in the Chrome browser.

To install the fix, open the Chrome browser, click on the “wrench” icon (to the right of the address bar), and select “About Google Chrome.” A button in the About window allows you to get the latest update.

Original:

In the past, this used to work fine, but lately I often get this error message when viewing PDF documents in Adobe Reader 9.3.3 in Chrome 5.0.375.99 on Windows 7 x64 Ultimate and Windows XP SP3:

There was an error processing a page. There was a problem reading this document (107).

Sometimes I get these errors instead:

An error exists on this page. Acrobat may not displaying the page correctly. Please contact the person who created the PDF document to correct the problem.

Insufficient data for an image.

A drawing error occurred.

There was an error processing a page. There was a problem reading this document (135).

Downloading the PDF (using for instance wget or just saving from Chrome) works fine.

It works fine when using FireFox 3.6.4, and Internet Explorer 8.0.7600.16385.
Chrome is my default browser, so I searched for a solution.

Since both Adobe Reader and Chrome recently released updates, I’m not sure what exactly causes this.

These Adobe Forums: problem with new Adobe 9 update and Google Chrome Help Forum threads provided a temporary solution:
Turn off the “Allow fast web view” in the Acrobat Reader preferences’ internet settings (Ctrl-K; internet).

The solution delays the viewing of the PDF document until it has been downloaded completely.
This is slower, but works.

–jeroen

6 Responses to “Solution for PDF viewing issues in Adobe Reader 9.3.3 / Chrome 5.0.375.99 (There was an error processing a page. There was a problem reading this document (107).)”

  1. xaviour's avatar

    xaviour said

    Thanks a lot for sharing this !!!!!!!!!

  2. Jacques's avatar

    Jacques said

    It appears that Google Chrome released a fix today (8/11/2010) and it works on my PC.

    I was using Adobe Reader 9.3.3 and Chrome 5.0.375.125 in Windows 7, and I was having the problem you describe, where every PDF link opened in the Chrome browser resulted in a partially loaded file and an error message.

    But after installing the new fix (Chrome 5.0.375.126), all PDFs now open without error in the Chrome browser.

    To install the fix, open the Chrome browser, click on the “wrench” icon (to the right of the address bar), and select “About Google Chrome.” A button in the About window allows you to get the latest update.

  3. asdpfko's avatar

    asdpfko said

    ur a genuis. thnx

  4. ger dalton's avatar

    ger dalton said

    Many many thanks. You have solved this most irritating problem.

  5. mikeplanningrye's avatar

    mikeplanningrye said

    THANK YOU SO MUCH

    THIS EXACT PROBLEM HAS BEEN DRIVING ME MAD!!

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