As with Office 2007 and up, quite a few features – including menus and keyboard shortcuts – have been removed or changed.
Microsoft has many posts on them, some of which are here:
- Discontinued features and modified functionality in Outlook 2007 – Outlook – Office.com [WayBack].
- Discontinued features and modified functionality in Outlook 2010 – Outlook – Office.com [WayBack].
- Discontinued features and modified functionality in Outlook 2013 – Outlook – Office.com [WayBack].
The menu part can be remedied with ease: Bring Back Classic Menus and Toolbars to Outlook 2010 and 2013 [WayBack].
Works like a charm, and you can purchase for individual Office programs, or for 3 suite combinations [WayBack].
–jeroen
The Wiert Corner - irregular stream of stuff 