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Fujitsu ScanSnap iX500 Scanner for PC and Mac (PA03656-B005) (via: Amazon.com: Customer Reviews)

Posted by jpluimers on 2014/03/08

I didn’t have time yet to get one, but the Fujitsu ScanSnap iX500 (thanks Olaf Monien for pointing me at this in the first place) is definitely on my list of devices to install soon as a successor to my Fujitsu ScanSnap S510.

The S510 has a few drawbacks:

  • Only connects through USB.
  • Only has a very old version of Adobe Acrobat which – even worse – has refused to install any security updates for a while now.
  • Only scans if your PC is logged on.
  • Too often wrinkles paper or multi-feeds (from the beginning, so it wasn’t wear of the rollers).
  • Has problems scanning business cards.
  • Black&White has rough edges around scanned text.

I wanted a new scanner that gets rid of at least a few of these drawbacks.

The Fujitsu ScanSnap site already lists some compelling iX500 features (like 25 ppm, parallel OCR PDF, paper handling, ultrasonic multi-feed detection), but failed to indicate about some of the other drawbacks.

Most reviews of the iX500 were unclear about that as well, until I read the bottom of this Amazon.com review:

you can now scan directly to your PC WITHOUT the USB cable. Download the new software and firmware upgrade from within the ScanSnap Manager’s ‘Update’ option. I don’t really need this function but I can already imagine many useful applications…

[…]

Also, apparently new units are now shipping with Acrobat XI! I wish they could give early purchasers a software upgrade option since Acrobat XI was already available when the ix500 was introduced..

Reminders when getting it (from another Amazon review):

  • Enable OCR, and enable it for all pages (not only the first page).
  • Enable to connect to running applications (even when not active).

So apparently Amazon reviews are more realistic than other review sites.

–jeroen

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