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When your Windows 8.1 mouse cursor is invisible in the screen center on VMware Fusion

Posted by jpluimers on 2017/10/02

Remove the

Remove the “VMware Pointing Device” using “devmgmt.msc”

Somehow I have it happen every now and then on Windows (usually 8.1 x64) VMs running inside a VMware (usually Fusion) that the mouse cursor is stuck.

VMware Tools were already at the latest version and a plain reboot didn’t help.

It doesn’t matter if I was running full screen or Windows and altering these mouse settings did not change the behaviour:

  • Enable pointer shadow
  • Display pointer trails (long or short: does not matter)

I did enable Show location of pointer when I press the CTRL key which then indicated the mouse pointer was static at the screen center.

The only thing to get the mouse respond to mouse movement were these steps:

  1. Start Device Manager using devmgmt.msc
  2. Switch to the Devices by Connection view from the View menu
  3. Open these sub-trees:
    1. Your machine in this case my machine W81ENTX64VS2015
    2. ACPI x64-based PC
    3. Microsoft ACPI-Compliant System
    4. PCI Bus
    5. Intel 82371AB/EB PCI to ISA bridge (ISA mode)
  4. Now delete the VMware Pointing Device
  5. Reboot after Device Manager ask you to do so

After that my mouse cursor works fine.

Just in case you bump into a similar thing, but the above steps don’t help, here are some links with different steps that might work in your situation:

–jeroen

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