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Jeroen W. Pluimers on .NET, C#, Delphi, databases, and personal interests

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Incidents, fixes, and the day after – Booking.com Infrastructure – Medium

Posted by jpluimers on 2019/11/11

In larger teams, to handle Incidents, fixes, and the day after – Booking.com Infrastructure – Medium [WayBack] you escalate it through a set of carefully chosen phases.

Starting the escalation

Gathering the firefighters

Going back to business

Closing the escalation

Working towards the permanent solution

Postmortem retrospective

–jeroen

via: [WayBack] Incident Handling und der Tag danach (Booking.com) – – Kristian Köhntopp – Google+

This entry was posted on 2019/11/11 at 06:00 and is filed under Development, DevOps. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.

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