The “Just In Time” Theory of User Behavior
Posted by jpluimers on 2014/08/10
Abstract of The “Just In Time” Theory of User Behavior:
…the design of your software has a profound impact on how users behave within your software…
- Encouraging the “right” things by making those things intentionally easy to do.
- Discouraging the “wrong” things by making those things intentionally difficult, complex, and awkward to do.
–jeroen






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