[WaybackSave/Archive] Ethics in Bricks on X: “What happens when organizations measure and reward performance of professionals? Employees change their behavior “by avoiding tasks that do not yield quantifiable results.” Link: …”
This is not limited to organisations having a lot of non-measurable goals: all organisations have those, including the ones in IT.
Research paper (published 7 years ago today, still very relevant) at [Wayback/Archive] Performance measurement, cognitive dissonance and coping strategies: exploring individual responses to NPM-inspired output control | Journal of Management Control
Abstract





