The Wiert Corner – irregular stream of stuff

Steps to try first:

1. Check %windir%\Windowsupdate.log (on my system, it did not reveal anything special)
2. In an administrator command prompt, run sfc /scannow (which takes a few minutes to run)
3. Reboot
4. Run Clean Manager %windir%\System32\cleanmgr.exe (ensure to clean up update files: it can take tens of minutes to run)
5. Reboot
6. Download the SP1 files (I needed 32-bit x86)
7. Install SP1 manually
8. If it still hangs:
   1. In Appwiz.cpl try a “Repair” of the Office 2013 installation
   2. If it works: Reboot, otherwise:
      1. Uninstall Office 2013
      2. Disable the network adapter
      3. Reboot
      4. Check if KB3173424 is installed (check it with Appwiz.cpl)
         1. if not: download on a different machine, transfer over USB, install, then reboot
      5. Check ifKB3172614 is installed (which has a younger Windows Update Client)
         1. if not: downloadon a different machine, transfer over USB, install, then reboot
      6. Enable the network adapter
      7. Let Windows scan for updates and install them
         1. If you get an error 80070463 or 80070663: just reboot and retry the updates.
      8. Reboot
      9. Run Clean Manager
      10. Install Office 2013
      11. Reboot
9. Let Windows scan for updates and install them
10. Reboot
11. Run Clean Manager
12. Reboot

The KB3172614 should also alleviate long during (dozens of minutes) high CPU usage of svchost.exe and TiWorker.exe when searching for Windows updates.

I used these references for my steps:

• Office version and bitness (the default is 32-bit also known as x86)
  • [WayBack] What version of Office am I using? – Office Support
  • [WayBack] ServiceNow | Liberty University – How can I tell whether I’m running a 32-bit or 64-bit version of Microsoft Office? KB0014345
  • [WayBack] How Do I Know if I’m Running 32-bit or 64-bit Office 2010? [Answers]
• SP 1 downloads
  • [WayBack] Description of Microsoft Office 2013 Service Pack 1 (SP1)
  • [WayBack] Download Service Pack 1 for Microsoft Office 2013 (KB2817430) 32-Bit Edition from Official Microsoft Download Center
    • https://download.microsoft.com/download/8/1/4/814188A4-34EB-4EAE-B15B-AD35F40822E3/proplussp2013-kb2817430-fullfile-x86-en-us.exe
  • [WayBack] Download Service Pack 1 for Microsoft Office 2013 (KB2817430) 64-Bit Edition from Official Microsoft Download Center
    • https://download.microsoft.com/download/A/E/0/AE070289-1BCF-4E14-A675-D33A134F451E/proplussp2013-kb2817430-fullfile-x64-en-us.exe
• KB downloads
  • [WayBack] Servicing stack update for Windows 8.1 and Windows Server 2012 R2: July 12, 2016
    • [WayBack] Download Update for Windows 8.1 for x64-based Systems (KB3173424) from Official Microsoft Download Center
      • https://download.microsoft.com/download/D/B/4/DB4B93B5-5E6B-4FC4-85A9-0C0FC82DF07F/Windows8.1-KB3173424-x64.msu
  • [WayBack] July 2016 update rollup for Windows 8.1 and Windows Server 2012 R2
    • [WayBack] Download Update for Windows 8.1 for x64-based Systems (KB3172614) from Official Microsoft Download Center
      • https://download.microsoft.com/download/3/0/D/30DB904F-EA28-4CE9-A4C8-1BD660D43607/Windows8.1-KB3172614-x64.msu
• Failures
  • [WayBack] office 2013 updates fail
  • [WayBack] Error code 80070643 while installing Office 2013 updates – Microsoft Community
  • [WayBack] Can’t install Office 2013 updates either through Windows Update or – Microsoft Community
  • [WayBack] MS Office 2013 Service Pack 1 Fails to Install – Spiceworks
  • [WayBack] windows update will not work in windows 8.1 [SOLVED] – Microsoft Community
  • [WayBack] Solution to the long search for Windows Updates on a newly installed Windows 8.1, 7 SP1 or Vista SP2 Search for Windows Updates takes forever? – A possible solution
  • [WayBack] Error code 80070663 – Microsoft Community
  • [WayBack] Error 80070663 when updating Office 2013 on Windows 7 x64 – Microsoft Community
  • [WayBack] How to repair or reinstall Windows/Microsoft Update in Windows XP, Vista, 7, 8, 8.1 and 10 Repair or reinstall Windows Update | www.winhelp.us
  • [WayBack] How do I reset Windows Update components?

–jeroen