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Jeroen W. Pluimers on .NET, C#, Delphi, databases, and personal interests

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ScanSnap ix500: it only supports 2.4GHz WiFi

Posted by jpluimers on 2019/04/22

I had my ScanSnap ix500 – on which I wrote before – connected to a WiFi network that supported 2.4GHz and 5GHz.

Since there is too much trouble on the 2.4GHz band (too many access points around me running at too much power, and having even more trouble around meal times, so likely one or more badly shielded Microwave devices in the neighbourhood) I turned it off in my WiFi access points.

Now the ScanSnap ix500 would not scan any more (:

These links confirm my finding:

Now I have a separate access point indicating it is 2.4Ghz, so I had to use the Wireless Configuration Tool (which requires a USB connection to the ix500) to reconfigure it.

–jeroen

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