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Jeroen W. Pluimers on .NET, C#, Delphi, databases, and personal interests

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Having wrong address field order is an almost Dark Pattern to me: #mijnOLVG again.

Posted by jpluimers on 2022/02/23

Yesterday I wrote about I consider stealing the user’s time because of a bad UX design among the Dark Patterns.

It was about a site blocking the paste of an e-mail field.

I forgot about an almost Dark Pattern on the same site that might be not obvious for English and French readers, but (though there is little documentation on this) there are a lot of countries having the house number put after the street name.

When filling out forms, it makes a lot of sense to put the house number and street name fields in the order of use for the majority of people living that country.

Not doing so rates a form almost as Dark Pattern, for instance the Dutch “MijnOLVG” site, as this is their account sign-up form:

Mijn OLVG puts house number in front of the street name, contrary to Dutch practice.

Mijn OLVG puts house number in front of the street name, contrary to Dutch practice.

For Dutch addresses, it makes sense to put the Postal Code in front of the address, like Woonveilig does (I wrote about them mangling information in In this day and age, web sites with delivery back-ends still have Unicode issues: at least @Woonveilig, @Medireva and @PostNL still have trouble, but at least they do a Postal Code to address lookup):

–jeroen

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