For my link archive: [Wayback/Archive] Email Handling and vBulletin Cloud – vBulletin Community Forum.
- Asking your end users to white list your email address and the Sendgrid IP (
167.89.58.99) can help alleviate the issues.
I didn’t know the above but bumped into an issue because I didn’t know a supplier had moved to vBulletin Cloud, my account password stopped being accepted and my account password reset messages would not arrive.
So I wrote this as part of a mail to sort this out, and it was confirmed to be correct:
Then I re-checked a few connection refusals that appeared close to the password reset tries. Not sure if this a pattern, but a few of them had this:
167.89.58.99 listed in bl.spamcop.net (127.0.0.2)
If there are no reports of ongoing objectionable email from this system it will be delisted automatically in approximately 13 hours.
Causes of listing
- System has sent mail to SpamCop spam traps in the past week (spam traps are secret, no reports or evidence are provided by SpamCop)
Express-delisting is not available
Listing History
In the past 44.4 days, it has been listed 12 times for a total of 13.3 days
Can you check if the forum software uses sendgrid?
The confirmation linked to the first post in this blog entry on how to whitelist the SendGrid outgoing IP-address.
One thing I wonder: why does SendGrid use a single outgoing IP-address? If it gets blacklisted, many of their clients have problems.
Anyway: before adding the entry to my whitelist, the problem had resolved itself, and the blacklist entries were done:
Related: [Wayback/Archive] Forum Move – Scooter Forums
We’ve moved our forums to vBulletin Cloud.
New forum URL: https://forum.scootersoftware.com/
Links to the old forum will be redirected to the new URL.
If you notice any problems after the move, please let us know.
[Wayback/Archive] Forums – Scooter Forums
–jeroen