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How to solve stuck iPad keeping asking for Exchange password (via: My Ipod touch is stuck in the password…: Apple Support Communities)

Posted by jpluimers on 2012/09/24

The missus had a stuck iPad that kept asking for her Exchange password (which worked fine in webmail).

Turns out this is a known bug and has a simple solution: Reset your iPad.

That solution works for both iPad, iPhone and iPod touch as lllaass answered:

Re: My Ipod touch is stuck in the password screen and I can’t turn it off or cancel.  The screen that it is stuck at says :enter the password for the exchange account “exchange”

Dec 20, 2011 10:15 AM (in response to amy29)

Try resetting the iPod. Nothing will be lost.

Reset iPod touch:  Hold down the On/Off button and the Home button at the same time for at least ten seconds, until the Apple logo appears

–jeroen

via: My Ipod touch is stuck in the password…: Apple Support Communities.

One Response to “How to solve stuck iPad keeping asking for Exchange password (via: My Ipod touch is stuck in the password…: Apple Support Communities)”

  1. […] wrote before on How to solve stuck iPad keeping asking for Exchange password: reset your iPad (or iPod/iPhone if it happens with […]

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