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KLM online check-in #fail: each combobox enter refreshes page

Posted by jpluimers on 2010/09/01

Most pages don’t do a page submit when you press the Enter key in a combobox.
KLM does in their online check-in.

Which means that a keyboard groupie like me basically is forced to use the mouse to select country a zillion times (Netherlands for all of the group members for Nationality, Passport, etc).

Other sites do it right and accept this:

  1. Press down-key to open combobox
  2. Press N key a couple of time to select Netherlands
  3. Press Enter key to accept Netherlands
  4. Press Tab key to go to next field

KLM online check-in does a page submit on each time you get to step 3, refreshes the page, and moves the focus to some non-input fied.

Big #fail.


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