Solved: Android Play Store error 926 while downloading new apps
Posted by jpluimers on 2015/11/25
I had this a while ago on one of my Android devices: an error 926 while downloading apps from the Play Store.
After searching, the only relevant solution I could find is in the below youtube video. These are the steps to resolve the problem:
- Reset the “Download Manager”
- Go to “Settings”
- Click “Apps”
- Click “All” (it will often not show up under “Running”)
- Click “Download Manager”
- Click “Clear cache”
- Click “Clear data”
- Reboot your phone
- Reset the “Google Services Framework”
- Go to “Settings”
- Click “Apps”
- Click “All” (it will often not show up under “Running”)
- Click “Google Services Framework”
- Click “Clear cache”
- Click “Clear data”
- Reboot your phone
For some users, just resetting the “Download Manager” might fix the 926 problem. I had to reset “Google Services Framework” as well. Others had to reset the “Google Play Store” app.
These were the circumstances I encountered the 926 problem:
- Brand new device
- Added Google account
- Performed the first firmware updates
- Added some apps from the web based Google Play Store
- After successfully installing some apps, the device would show error 926
After fixing the 926 error, I installed all apps using the Google Play app which then went fine.
–jeroen
https://www.youtube.com/watch?v=yqnoYCSqqyU
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