optional Windows Update “Synaptics driver update for Synaptics Composite USB HID Device” breaks some UltraNav USB keyboards
Posted by jpluimers on 2016/06/27
About a year ago, I ran into the optional Windows Update “Synaptics driver update for Synaptics Composite USB HID Device”.
It basically breaks the UltraNav/TrackPoint functionality of some USB keyboards like my 31P9304 USB TrackPoint keyboard (also known as SK-8835)
I bumped into this on another system as well, so I was glad I found this on an asian site: 联想ThinkPad|ThinkCentre|ThinkStation服务与驱动下载常见问题.
Below is the English translation of which the most important is the workaround: Install the Windows Vista driver from the Lenovo support page.
http://www.lenovo.com/support/site.wss/document.do?sitestyle=lenovo&lndocid=MIGR-66917
“Thinkpad Travel Keyboard” or “ThinkPad USB keyboard with UltraNAV” in the WINDOWS Update “can not use the drive after
Article ID: 309552008-2-28 11:13:01
SYMPTOM: Problem Description
“ThinkPad travel keyboard” or “ThinkPad USB Keyboard with UltraNAV” does not function after a “Windows Update” driver installed.
“Thinkpad Travel Keyboard” or “ThinkPad USB keyboard with UltraNAV” in the WINDOWS Update “can not use the drive after
When the “ThinkPad travel keyboard” or “ThinkPad USB Keyboard with UltraNAV” is plugged-in, run Windows Update and select the optional driver update named “Synaptics driver update for synaptics composite usb hid device”. Download and install this update. After the update is complete, both the trackpoint and touchpad of the keyboard will not function.
When you insert “Thinkpad Travel Keyboard” or “ThinkPad USB keyboard with UltraNAV” run WINDOWS updated and choose the optional drive named “Synaptics driver update for synaptics composite usb hid device” in. To download and install this update. In After completion of the update of the keyboard arrow keys and touchpad are notavailable.
PROBLEM ISOLATION AIDS: Scope
– The above symptom may occur on the following systems but not limited to:
More problems will arise in, but are not limited to the following models which:
ThinkCentre: Type 8105, 8107, 8109, 8117, 8119, 8121, 8153, 8154, 8155, 8156, 8157, 8158, 8159, 8160, 8161, 8162, 8163, 8164, 8165, 8166, 8167, 8168, 8169, 8170 , 8287, 8288, 8289, 8296, 8297, 8298, 8326, 8327, 8328, 8329, 8340, 8341, 8342, 8343, 8344, 8380, 8381, 8382, 8701, 8702, 8970, 8973, 8980, 8983, 8992 , 8995, 9276, 9277, 9286, 9287, 9378, 9387, 9628, 9635, 8705, 8706, 8972, 8975, 8982, 8985, 8994, 9265, 9636, 9638, 9640, 9641, 8013, 8700, 8976, 8979 , 8986, 8991, 9266, 9269, 9282, 9283, 9374, 9383, 9384, 9631, 9646, 9647, 9694, 9695, 9120, 9127, 9129, 9134, 9136, 9139, 9141, 9143, 9156, 9158, 9171 , 9126, 9128, 9130, 9135, 9137, 9140, 9142, 9144, 9157, 9169, 6417, 6418, 6449,6453, 8104, 8106, 8108, 8118, 8120, 8099, 8110, 8111, 8112, 8113, 8114 , 8115, 8116, 8211, 8212, 8213, 8214, 8215, 9210, 9211, 8299, 8380, 8009, 8010, 8011, 8012, 8791, 8792, 8793, 8794, 8795, 8796, 8797, 8798, 8799, 8800 , 8801, 8802, 8803, 8804, 8805, 8806, 8807, 8808, 8810, 8811, 8812, 8813, 8814, 8816, 9278, 9279, 9288, 9379, 9380, 9389, 9632, 9637, 9642, 9643, 9644 , 9645, 8792, 8794, 8796, 8798, 8800, 8802, 8804, 8806, 8808, 8811, 6062, 6065, 6071, 6076, 6089, 9182, 6019, 6066, 6072, 6077, 6087, 9181, 6008, 6068 , 6074, 6079, 6082, 9172, 6010, 6069, 6075, 6081, 6086, 9174, 9011, 9014, 9071, 9089, 9162, 9303, 6064, 6067, 6073, 6078, 6088, 9196, 9012, 9018, 9087 , 9096, 9163, 9193, 9013, 9019, 9088, 9160, 9164, 9194Lenovo 3000: Type 8252, 8253, 8254, 8255, 8256, 8453, 8454, 8455, 8456, 8457, 8257, 8258, 8259, 8458, 8459, 8460, 7393, 7394, 7395, 7396, 7397, 7398, 7387, 7388, 7389, 7390, 7391, 7392, 9690, 9691, 9688, 9689, 9686, 9687
APPLIES TO: suitable for the following operating systems
Microsoft Windows Vista Service Pack 1FIX: Solutions
The Windows Update “Synaptics driver update for synaptics composite usb hid device” is not suitable for the “ThinkPad travel keyboard” or “ThinkPad USB Keyboard with UltraNAV”.
Windows of the “Synaptics driver update for synaptics composite usb hid device” update does not apply to “Thinkpad Travel Keyboard” or “ThinkPad USBkeyboard with UltraNAV.”Install the Windows Vista driver from the Lenovo support web site.
Please install the Windows Vista driver from the Lenovo support page.
http://www.lenovo.com/support/site.wss/document.do?sitestyle=lenovo&lndocid=MIGR-66917Disclaimer: technical solutions Lenovo website may differ from the actual situation of your product, you need to complete reading program and identifying its risk situation prompts caution to avoid causing any damage.
–jeroen
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