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When AQTime thinks it’s running during install and aborts installation

Posted by jpluimers on 2016/11/29

I had this warning (which is actually an error: you cannot continue as pressing OK would get you the same warning over and over again) during AQTime installation a while ago:

---------------------------
WARNING !
---------------------------
Setup has detected AQtime running on your computer. You must close the application and press OK to continue.

Press Cancel to abort installation.
---------------------------
OK   Cancel
---------------------------

Back then:

  1. I was Administrator
  2. The Installer download was from http://downloads.smartbear.com/AQtime.exe
  3. The embedded version was 8.50.1720
  4. It did successfully extract the AQtime.msi before bailing out

The fix (from SmartBear support) was remarkably simple, so I was surprised I could not find it online:

If your downloaded, saved AQtime installation package is named AQtime.exe, rename it: (ex: AQtime850.exe and you should then be able to complete the installation process.

So basically renaming AQTime.exe into AQTime850.exe allowed it to install.

–jeroen

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