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Jeroen W. Pluimers on .NET, C#, Delphi, databases, and personal interests

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mail.com (handled by gmx.com) can reject SMTP connections as early as in the EHLO stage

Posted by jpluimers on 2020/04/06

I found this in one of my logs a a while ago:

Error when executing EHLO command for domain mail.com on SMTP server mx00.mail.com.
(554, 'mail.com (mxgmxus007) Nemesis ESMTP Service not available\nNo SMTP service\nBad DNS PTR resource record.\nFor explanation visit http://postmaster.gmx.com/en/error-messages?ip=37.153.243.242&c=rdns')

It means that gmx.de / mail.com are among the strictest email handling providers I know. I don’t blame them: EHLO is at the start of an extended SMTP session.

At [WayBack] Error messages | GMX Postmaster it indicates:

5xy Bad DNS PTR resource record

Emails from your email server were rejected because the PTR Resource Record (PTR-RR) of your IP address does not follow our guidelines. Possible reasons for this can be:

–jeroen

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