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Jeroen W. Pluimers on .NET, C#, Delphi, databases, and personal interests

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If you change to a 2FA, then do not just mention the month, but also the year

Posted by jpluimers on 2021/12/22

[Wayback] Contact opnemen | Persoonsgebonden budget | SVB had this:

UX: 2FA needed as of October, but which year?

If you are going to introduce a change in a certain period of time, ensure you not just mention only a part of when it occurs: include at least year and month, possibly even day and time.

That way your users know if they still have some time left to setup 2FA, or won’t be able to logon without 2FA at all.

Links

Since I’m archiving this, here are the links from the page:

Contact opnemen

Maak een keuze

Regel uw zaken via Mijn PGB

Log in met uw DigiD.

[Wayback] Inloggen als budgethouder (vanaf 1 oktober alleen met DigiD app of sms-controle)

[Wayback] Inloggen als vertegenwoordiger (vanaf 1 oktober alleen met DigiD app of sms-controle)

Telefoon

Bel ons op werkdagen tussen 08.00 en 17.00 uur op [Wayback] 030 264 82 00.

WhatsApp

Stuur een bericht naar 06 – 201 809 30.

Op werkdagen tussen 08.00 en 17.00 uur beantwoorden wij uw vragen. Ontvangen berichten buiten onze openingstijden, beantwoorden wij de volgende werkdag.

[Wayback] Stuur ons direct een WhatsApp

Per post

Ons postadres is:

Postbus 8038
3503 RA Utrecht

Via het online formulier

U krijgt per telefoon of brief antwoord.

[Wayback] Stel uw vraag via het online formulier

URL tricks learned

Phone URLs are like this: tel:+31302648200
WhatsApp URLs are like this: wa.me/31620180930
SVB does some pretty interesting redirects
- [Wayback] Trace Results | WhereGoes: https://www.svb.nl/gaia2/mijnpgb/secure/flow/budgethouder/gebruiker/inloggen
  
  https://www.svb.nl/gaia2/mijnpgb/secure/flow/budgethouder/gebruiker/inloggen
  
  307 Redirect
  
  https://mijnpgb-siam.svb.nl/mijnpgb/secure/flow/budgethouder/gebruiker/inloggen
  
  🍪
  
  Status Code: 206 – Meta-Refresh Redirect
  
  https://internetdienstensiam.svb.nl/aselectserver/server?request=login1&a-select-server=internetdienstensiam.svb.nl&rid=R2D386F6449187A139CA41C7540DA586B45431C4E
  
  302 Redirect
  
  https://internetdienstensiam.svb.nl/aselectserver/server/saml20_ists_digid?rid=R2D386F6449187A139CA41C7540DA586B45431C4E&requestorfriendlyname=mijnpgb
- [Wayback] Trace Results | WhereGoes: https://www.svb.nl/gaia2/mijnpgb/secure/flow/vertegenwoordiger/gebruiker/inloggen
  
  https://www.svb.nl/gaia2/mijnpgb/secure/flow/vertegenwoordiger/gebruiker/inloggen
  
  307 Redirect
  
  https://mijnpgb-siam.svb.nl/mijnpgb/secure/flow/vertegenwoordiger/gebruiker/inloggen
  
  🍪
  
  Status Code: 206 – Meta-Refresh Redirect
  
  https://internetdienstensiam.svb.nl/aselectserver/server?request=login1&a-select-server=internetdienstensiam.svb.nl&rid=R3B42B4C1DDFB89CFDFA8EDA138865C8AF0D350E4
  
  302 Redirect
  
  https://internetdienstensiam.svb.nl/aselectserver/server/saml20_ists_digid?rid=R3B42B4C1DDFB89CFDFA8EDA138865C8AF0D350E4&requestorfriendlyname=mijnpgb
Wayback machine sometimes does pretty interesting redirecting too:
- [Wayback] Trace Results | WhereGoes: https://web.archive.org/web/20210323114221/tel:+31302648200
  
  https://web.archive.org/web/20210323114221/tel:+31302648200
  
  302 Redirect
  
  https://web.archive.org/web/20100902192945/http://www909.tel/

Via

[Archive.is] Jeroen Wiert Pluimers on Twitter: “Even een user-experience tip voor de @SVB_PGB site: zet er het bij welk jaar oktober is/was, dan weten budgethouders of ze al een 2e faktor moeten inregelen of dat ze nog een half jaar hebben.… “

–jeroen

Even een user-experience tip voor de @SVB_PGB site: zet er het bij welk jaar oktober is/was, dan weten budgethouders of ze al een 2e faktor moeten inregelen of dat ze nog een half jaar hebben. pic.twitter.com/G2WHP1kUBJ

— Jeroen Wiert Pluimers (@jpluimers) March 23, 2021

This entry was posted on 2021/12/22 at 18:00 and is filed under Development, SocialMedia, Software Development, User Experience (ux), WhatsApp. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.

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